KIKO MILANO Reviews

KIKO MILANO has an overall rating of 3.4 based on 302 reviews. Customer feedback on KIKO MILANO is mixed: KIKO MILANO reviewers highlight positive aspects like high-quality products, vibrant color selection, good customer service and fast shipping, which strongly appeal to makeup enthusiasts and beauty-conscious consumers. However, KIKO MILANO is often criticized for its higher price point, limited product availability, occasional shipping issues.

3.4/5.0

302 reviews

5 Stars

11

4 Stars

2

3 Stars

6

2 Stars

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1 Star

2

All KIKO MILANO Reviews (302)
Phyllis_owens89
May 16, 2026
"Smooth, but a little clingy"
The texture is actually smooth, which was a nice surprise. It does get a bit sticky, though, so I guess it’s doing its best to feel fancy while also slightly gluing itself to you.
Chante.schultz
May 09, 2026
"I had no clue where this place even…"
I had no clue where this place even was. The directions or listing were so unhelpful it felt like someone just slapped it together without thinking. Ridiculous experience.
DebraJohnson
May 08, 2026
"Shade range not great"
I wanted to like it, but my shade I just couldn’t find. The range feels limited, and it was a bit frustrating trying to make something work.
thomas.Sproul
May 01, 2026
"Makes checking ingredients easy"
I really like how easy it is to find the ingredients on products. It helped me steer clear of the stuff my skin just does not get along with. The site is simple to use, too, so there is no guessing around.
virginiashakir7325
April 28, 2026
"Pretty colors, but didn’t really hold up"
I ordered a couple of lip products and an eyeshadow from Kiko because the shades looked really online. When they arrived, the packaging was fine and delivery was okay, so at that point I assumed the products would be decent too. The lipstick looked nice at first, but after about 20 minutes it started feeling dry and went a bit patchy on me. The eyeshadow shade was cute, but I had to use quite a lot to get any real color payoff. For the price, I expected a little better. It’s not the worst makeup I’ve tried, but based on how it wore, I don’t think I’ll be buying again anytime soon.
judithnewman5402
April 28, 2026
"Wish Kiko Still Felt Worth It"
I’ve liked quite a few Kiko products over the years, so it’s a bit disappointing to feel this way now. Lately, the prices just seem too high for what you actually get. Some items are still decent, but others don’t last very long or feel a bit cheap once you use them. If there’s a good offer, I don’t mind picking something up, but paying full price feels like something I usually regret.
JulieJones_26
April 18, 2026
"Box Came Damaged and Item Was Missing"
I got my order, but box was damaged when it arrived, and one item was missing from inside. I contacted support and they were okay, not amazing but they did respond and tried to help. Overall, not terrible experience, but definitely bit disappointing
Joseph_brevell79
April 12, 2026
"I did get my refund in the end…"
I did get my refund in the end, but it took absolutely ages. Glad it was sorted eventually, just a bit of a frustrating wait.
Lois.cheeseman
April 07, 2026
"Nothing really stood out to me"
I was hoping the new products would feel a little more exciting, but most of the shades looked almost the same to me. I kept swatching them and thinking, wait, didn’t I just look at this one? The only weird detail I remember is that one of the displays had a tiny smudge shaped like a heart on it, which somehow stood out more than the actual colors. Nothing really caught my eye this time...
willie_Green77
April 03, 2026
"Decent site, but a little slow for me"
The website looks nice overall, and I found it easy enough to browse around and find products. Checkout went through without any problems, which was good. The only thing is that some pages felt a bit slow to load, though I can’t say for sure if that was the site or just my connection at the time. I also think the filters could be a little more useful. Overall, it’s not bad, just kind of average in my experience
Debra-depedro
March 26, 2026
"Nice way to save a bit"
I used the points for some free stuff and it actually knocked a little money off my order. Easy and no real hassle. Worked fine, so yeah
KENNEDY
March 22, 2026
"Really Easy Pickup"
I ordered online and grabbed it in store the next day, and it just felt really good how simple everything was. The staff found my bag right away, everything looked fine, and I didn’t have to stand around wondering what was going on. Not much else to say, it was just a smooth experience overall and I appreciated it...
marguerite1970
March 18, 2026
"Pretty smooth checkout"
Checkout was easy and kinda straightforward. I didn’t run into any issues, which made the whole process feel nice and simple
hello_edna061
March 02, 2026
"I actually had a smooth time checking…"
I actually had a smooth time checking out on kikocosmetics.com. They had a few payment options, which is always nice because, shockingly, I don’t feel like scattering my card details across the entire internet. I used PayPal and everything went through without any errors, random extra steps, or dramatic website meltdowns. Got the order confirmation right away too. Simple, quick, and painless — a rare little miracle online. I’d use it again.
Shannon.vise
February 27, 2026
"Super easy and surprisingly quick"
I had a quick question about my order, so I messaged them not expecting a fast reply or anything, but they got back to me quickly and just handled it without turning it into some whole complicated thing. It was one of those nice little customer service moments where you’re like, oh okay, that was easy. Really happy with the experience, thanks Kiko team.
sharita_Pieratt00
February 27, 2026
"Looks okay, but needs some layering"
I felt a little embarrassed when I first put it on because it looked kind of bulky and not very natural straight out of the package. It definitely needs some layering or trimming to sit better, but once you play around with it a bit, it looks decent enough.
cheryldolan4173
February 27, 2026
"Am I Missing Something With the Delivery Time?"
Am I missing something, or was the delivery really slow? I was expecting it to arrive much sooner, but it took way longer than I thought it would.
bernadine_Lewis76
February 13, 2026
"Showed up right on time, oddly enough"
I’ve ordered from Kiko a few times now the delivery has been really reliable. My last parcel turned up exactly when they said it would, which almost confused me a bit because I’m so used to tracking being weird or late. Everything was packed well, nothing was missing, and the updates actually made sense for once. No drama, just a simple order that arrived on time.
Chester_campbell79
January 31, 2026
"I ordered a few lipsticks the colors..."
I ordered a few lipsticks the colors looked almost exactly like they did online. I was fully prepared for some weird bait-and-switch situation because you know how product photos can be, but nope, no mysterious shade shift when they showed up. It actually made picking colors way easier. Kind of suspicious how accurate it was, but I’m not complaining.
angel.Spicer
January 20, 2026
"Good Products, But Shipping Cost Too Much"
The products were fine and did what I needed, but the shipping was really expensive for such a small order. Because of that, the total ended up feeling a bit too high for what I bought.

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